Sharpening Your Delivery

• The challenge of public speaking
• Keys for planned and unplanned speaking opportunities
• Speaking well when speaking up
• Video taped practice and feedback

Effective Written Messages

• Understanding the communication triangle
• Structuring messages for success

Strategic Communications

• Strategic Communication Planner
• Case study - getting the word out
• Effective and ineffective use of communication technology

Delivery With Impact

• Communication skills practice
• Individualised coaching

Creating a Stronger Communication Infrastructure

• Communication characteristics of high-performing organisations
• Assessing your communication culture
• Targeting communication improvements