Phil Dale
Principal Consultant

EXPERTISE

Phil is a Principal Consultant at Linkage Western Europe, a professional services firm specialised in organisation and people development products and solutions. He works globally as a consultant and executive coach.  Phil’s consulting work focuses on the development of organisational leadership capability with particular emphasis on effective change management and organisational development. He has extensive expertise in the leading corporate change within organisations and significant experience in partnering organisational leaders in the development and delivery of change agendas.

His recent consulting assignments have included:-

• Global Swiss Investment Bank – the development of a two-day training programme to equip line managers in the operations department to manage the significant changes occurring as a result of the development of a new business operating model and the associated off-shoring and out-sourcing arising from this. The programme is currently in its second year of roll-out. Programmes are being delivered in Zurich, London, Stamford, Tokyo, Hong Kong, and Singapore.
• UK General Insurance Business – the development of a portfolio of three training programmes aimed at sponsors (black belt), drivers (green belt) and targets (yellow belt) of change with internal assessment and accreditation at the manager level. Linkage initially designed and delivered these programmes and then equipped the organisation to facilitate the programmes internally against defined quality standards under a license agreement with Linkage.
• Global French Engineering Organisation – the development and delivery over the last 5 years of a three-day change leadership training programme aimed at middle and senior line managers and encompassing both systems change and people change. Thus far over 25 programmes have been delivered in France, the US, Italy, India.
• Global US Beverage Organisation – the delivery of change management training programmes to both HR and senior line populations in the context of their changes (supply chain restructure, merger, and changes in organisation design and reporting lines). Linkage initially delivered these programmes and then equipped the organisation to facilitate the programmes internally against defined quality standards under a license agreement with Linkage. Programmes were delivered across the UK, the Netherlands, Belgium, and France. For this client Linkage also developed a customized ‘Transition Management Toolkit’ to support the application and cascade of good people management practices in times of change.
• Global Japanese Electronics Company – for the past 2 years Linkage has provided change management training and coaching support to the European business of this client to enable it to complete its Pan-European change agenda. Recipients of our training and coaching include business leaders, the corporate strategy team, and the entire population of HR Business Partners. Programmes are being delivered in France, the UK, Finland, the Netherlands, and Norway.

Phil is an experienced executive coach and mentor, working with clients at senior levels with a focus on empowering individuals and their groups to enhance business performance. His work has included both one-to-one executive coaching and team coaching assignments.

EDUCATIONAL BACKGROUND

Phil holds a Masters Degree in Organisational Learning, and professional qualifications as a Member of the Institute of Personnel and Development, a Fellow of the Chartered Institute of Bankers and a Member of the British Institute of Management.  He holds a Post-Graduate Diploma in Executive Coaching and the British Psychological Society Level A & B Psychometric Qualification. In addition, he holds Vocational Qualifications in Management, Leadership and Strategic Leadership.

PROFESSIONAL BACKGROUND

Phil brings to Linkage Western Europe over twenty years experience of management and leadership capability development in the UK Financial Services industry, with line and human resource development roles in retail, banking, insurance, investments, marketing and human resources. He has also played a key leadership role within a series of mergers and acquisitions with responsibility for the people-change aspects of the merger workstreams..

Phil led the Talent Development function within a major FTSE 100 organisation – this role required him to support the top 40 senior leaders through the development of individual coaching and development plans that would enable senior management to deliver against a challenging corporate agenda and environment.

For the last seven years, Phil has worked with the Linkage Group as an external coach and facilitator with major Commercial, Not-For-Profit, Research and Sporting organisations across the UK and Northern Europe.

CLIENTS

Phil’s has worked with Clients such as Alstom Transport, Akzo Nobel Industries, The Body Shop, Canon Europe, Coca Cola Enterprises, CERN, Ebay, Equant, The European Bank for Reconstruction & Development, GlaxoSmithKline, H J Heinz, IMI PLC, Mars, Mission Foods, The National Health Service, Nestlé Purina Petcare, PDE Automotive, Philip Morris International, Pitney Bowes, Ranbaxy Pharmaceuticals, Randstad Holdings, Royal Mail, Sappi, Solvay Group, UBS Investment Bank, and Volvo 3P.