THE BUSINESS CASE FOR COACHING

• The benefits of coaching for business and individuals
• Defining coaching and identifying 3 types of coaching

DEVELOPING COACHING COMPETENCIES

• Critical competencies for successful coaching
• Creating a development plan based on results of a competency based assessment

BUILDING TRUSTING PARTNERSHIPS

• The critical elements needed to build and sustain partnerships
• The skills of being present, disclosing, enquiring and building commitment

MAKING A DAILY DIFFERENCE

• Recognising coaching opportunities to accelerated performance and development
• Achieving high leverage daily coaching through specific "coachable moments"
• Overcoming barriers to daily coaching
• Structuring effective coaching conversations

THE C-A-R-E COACHING PROCESS

• Clarify relationships and goals by effectively contracting
• Assess performance development needs and coaching strategy
• Rehearse and practice critical coaching conversations
• Evaluate and measure impact of coaching