Introduction and Overview

• The Executive Coaching Model
• Contracting with your client
• Boundaries, confidentiality and critical success factors

Information Gathering

• Sparking insight and awareness
• 360º assessment
• Personality assessments
• Leadership assessment
• Interpreting feedback

The Coach's Role

• From feedback to action
• Determine your coaching style
• Trust

Setting Strategic Roles

• Goals and behaviour
• Personal agendas for change
• Connecting past, present and future

Common Derailers and Dilemmas

• Getting back on track
• Confronting 'the shadow self'
• Working through dilemmas
• Fear and dissatisfaction
• Team/interpersonal dilemmas
• Work/life dilemmas, stress and conflict

Monitoring and Sustaining Change

• Assessment, measurement and evaluation
  
• Roles and responsibilities

Highly Interactive

• Intense application and high interaction
• Simulation exercises played out by actors
• Feedback from your peers and your mastercoach
• Next steps to certification