Introduction and overviews

• Social psychology of teams
• Best practices of high performing teams
• Research on the differences between coaching work groups and coaching intact teams – how to make each work

Team Chartering

• Using the Linkage TEAM CHARTERING™ tool
• Case Study Application

The Broken Team

• The characteristics of broken teams
• Using the Linkage HiPLAY™ tool to fix a team
• Simulated coaching exercise using HiPLAY™

Understanding personality and communication style

• Assessing team personalities and communication styles using the Linkage CSAIL tool
• Case study Application
• Creating a team leader coaching plan

Using CSAIL for Getting teams off to a great start

• Working through dysfunction
• Dealing with differences on teams
• Sorting through tough decisions

Team Simulation Exercis

• Intense application and high interaction exercise
• Working with a live client
• Feedback from peers and your mastercoach