NEW
- Mastering Team Performance
Having mastered the art of managing
individual performance, the manager
will recognise that many dynamics
come into play in a team, and a
new set of skills is required to deal
with these issues. Mastering Team
Performance will equip managers
with the skills required to
successfully drive a team of people
to success.
You will learn to:
- Have a solid understanding of types of teams
and roles within
- Understand the stages of team development
and your respective leadership role
- Develop and lead a high performing team
- Understand the dynamics and types of
conflicts in teams and organisations
- Apply multiple perspectives to understanding a
conflict situation
- Apply five styles for managing conflicts
- Mediate conflict between others
|
