November 19th, 2003 16.00 - 17.30 GMT 17.00 - 18.30 CET

This session uncovers what leaders can and should do to spark winning performances from their people.

Dr. Goleman will address the question of how to create businesspeople that can turn bold objectives, whether they are strategic, financial or organisational, into reality.

Supported by EI-related data, Dr. Goleman takes much of the mystery out off effective leadership and how the best executives use a collection of distinct leadership styles to achieve real business results.

You will learn:

• The six distinct leadership styles which spring from the different components of EI
• Which crucial EI abilities serve as the bases for each leaders style
• What impact each style has on the working atmosphere of an organisation, division or team

He is the author of Emotional Intelligence and Working with Emotional Intelligence.