September 24th, 2003 16.00 - 17.30 GMT 17.00 - 18.30 CET

To be an effective leader, how would
you behave?

One answer is to examine key competency areas: Vision and Direction, Equipping People, Positive Consequences and Sustainability.

The important thing about leadership is not what happens when you are there - effective leaders must move people from dependence to independence.

Effective leaders need to learn that sustaining performance requires learning the effect of four consequences - No Response, Negative Response, Positive Response and Redirection.

You will learn:

• The keys to self leadership
• How to be an effective manager in a one-on-one context
• The elements of team Leadership
• The essence of organisational leadership.

He is also a contributing editor of Quality Digest, Personal Selling Power, and Executive Excellence newsletter. He earned his BA in government and philosophy from Cornell University, his MA in sociology and counseling from Colgate University and his Ph.D. in educational administration and leadership from Cornell University.